A little love from our clients.
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"North Star Newborns has been a lifeline for my family. Between my husband working nights and bigger kids in the house, I needed some help! From our initial interview I could see our specialist Peace had the competency to care for our newborn daughter and a loving care and kindness. I know my ability to rest, recover from my c-section and take care of the three kids during the day was greatly increased thanks to Peace. I am also thankful for the organization, how easy it was to get connected to our specialist, make schedule adjustments or ask questions. I highly recommend North Star Newborns."
Tasha K
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"North Star Newborns was the only reason we managed to keep our heads above water in the first three months after our baby was born. Truly. Baby and mama struggled with sleep, coupled with postpartum depression and anxiety. Ellen and every caretaker who came into our home scooped our baby up, put us at ease, and made it possible to get through hard, hard days. They also helped connect us with a postpartum doula service that could help with even more specific needs. It was a lifeline and I am so grateful. I can't recommend North Star Newborns enough. They make it more possible for Mamas to soak up all the GOOD in the early weeks and months of a new baby."
Cara S
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"I want to start by first saying that we are first time parents and taking care of a new born was very difficult for us. We looked at and tried various different options before coming to North Star Newborns, but our search ended at North Star Newborns. They helped us understand how to handle newborn babies, helped with lactation for my wife and overall helped us have a great experience with our baby. Ellen went out of her way to talk to us, understand our needs and then work with us all along the way. She is an excellent person and very compassionate in understanding what parents go through. We then worked with Meredith, who is just very good! Meredith helped us with newborn care and lactation. We went from feeling lost to start feeling confident in handling our baby. This is definitely one of the best group of people you can trust your babies with. I loved my experience with North Star Newborns and would highly recommend it to all the Newborn Parents out there. There is help! and these guys are the best!"
Ankit A
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“Our nanny was out of town and I was desperate to find last-minute care for our three-month-old baby, so that I could handle urgent meetings for work. North Star was incredibly responsive and scheduled Anna Maria and Jenna within a few hours to watch our baby at home while I worked. Both Anna Maria and Jenna were so incredibly attentive, thoughtful, and caring. They not only took excellent care of our little one but were considerate towards me and our home. Anna Maria has an exceptionally calm and kind approach, and Jenna is filled with such positivity. It was wonderful to have them in our home. Finding reliable support – especially for younger babies – is such a difficult and nerve-racking process. Ellen made it easy for us and put forth such an effort to understand the needs of our baby and us as parents. Highly, highly recommend North Star!”
Sabrina F
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“North Star Newborns truly helped us when we needed care for our sweet 3-month-old daughter! I was transitioning back to work and our au pair wasn’t starting for a few weeks. Ellen was incredibly patient and was able to get our baby to take a good amount of her bottle right away for the first time! It was such a relief that our baby was taking the bottle and to have someone so experienced with bottle feeding. Ellen was so loving and I had absolute peace leaving our baby with her. She was also a joy to work with. She is a loving mother and grandmother who truly understands what it is like as a mom, and is also completely professional in every way. She is extremely dedicated and passionate about her work with babies. We also were thrilled with the Nanny Training Services she provided!!! The training was extremely thorough and it helped me so much to have another experienced person who knew our baby to help train our au pair in our own home. My stress was decreased so much, especially as a working mom. Overall, our transition to our au pair went exceptionally smoothly and the materials and training were outstanding!”
Rena G
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“We absolutely love Ellen. I needed child care for a full week and then certain days during the month. Finding quality child care is hard enough but combine that with such a varied schedule and it felt almost impossible. Plus I really hadn’t left my baby with anyone and I was apprehensive to have someone care for her. I was so fortunate to find Ellen. We spoke on the phone and I felt a tinge of optimism because Ellen’s experience was great and she seemed more than qualified to care for our baby. We met Ellen in person and by the time she left our house I knew I found the person I wanted to take care of my baby. Ellen watched my daughter for the full week and has come for part of the other scheduled days we need her for. The first day I left my baby with Ellen was tough for me but I was also felt a sense of relief. I knew Ellen would be able to handle anything my baby needed. My infant doesn’t always take a bottle reliably and Ellen worked through some hiccups with that. And since I hadn’t left my baby often I knew she might be a little apprehensive around someone new. Ellen probably has to use every trick in the book that first day but she kept my baby happy and comfortable. When Ellen comes into our house we can hand over our baby and know Ellen will read to her, cuddle and play with her, and handle anything else she needs. We can’t say enough great things about Ellen…she’s been amazing!”
Katie O
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"My family had the most wonderful experience with North Star! I needed day time help with my newborn and Erica was our amazing postpartum doula. Having her help allowed me to get things done while knowing my baby was in good hands. I would recommend their services to any family needing extra help!"
Emily K
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"Northstar newborns made the biggest difference for our family when we welcomed our twin boys home. We also had a 15 month old and needed all of the extra hands we could get! Northstar Newborns provided a seamless experience from finding quality care providers that fit our needs, quick + easy operations for payment etc. Ellen and Soma helped us find last minute care when we needed it. And Amanda, Brittany and Whitney were amazing and provided professional care for our newborn twins. I highly recommend Northstar Newborns!"
Jana S
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"North Star Newborn was amazing in providing 3 incredible doulas for my husband and I to interview prior to our child being born. All were incredibly qualified, trustworthy and supportive. We ended up moving forward with Meredith, who was a perfect fit for our family. Our night doula, Meredith is truly one of a kind! As a new mom, the support and expertise Meredith provided was invaluable. She was so incredibly knowledgeable, encouraging and helpful. Meredith’s specialty as a lactation consultant gave me the resources, guidance and support I needed to be successful in feeding our baby. I recommend Meredith to all of my friends & family, and would encourage anyone considering a night doula, to DEFINITELY use Meredith."
Elyssa M
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"I recommend NorthStar Newborns with the highest level of confidence. Ellen and her team assisted our family in caring for our twins throughout our children’s first year. The level of skill and professionalism is unmatched. We established quality relationships with each of the overnight shift caregivers. Even in a pinch ( last minute requests, COVID related requests, holidays) NorthStar Newborns came thru for us. Thank you NorthStar Newborns for allowing us to get good sleep knowing that our babies were watched and cared for with love."
Lynn O
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"We've been using North Star newborns for our infant daughter until she is able to go to daycare. Scheduling care has been seamless. Kelly, our caregiver, is an absolute dream. I've learned so much from her and she and my daughter have an incredibly special bond. I am so grateful for Kelly and North Star Newborns."
Sohpie R
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"I have had the absolute best experiences with North Star Newborns. As a first time mom I was really struggling with day-night reversal with my newborn - it left me anxious, overwhelmed and sleep deprived. The team at North Star was immediate in their response times, solution focused and deeply empathetic. Not only were we offered in home assistance from a professional team but, we also received immediate coaching over the phone to help ease some of our overnight anxieties. We were left with action items to implement on our own, a dedicated sleep and post partum nurse to ping when we were in need of getting a question answered, and a team we can leverage as we continue to navigate parenthood. Thank you Ellen for pointing us in the right direction, introducing us to Taylor and helping us gain more confidence in our parenting abilities."
Nicole W
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"North Star Newborns is truly the best of the best and you won’t find a more trusted company for taking care of your most precious treasures in life, your babies! Parents need the help of doulas and postpartum newborn care specialists but it can be exhausting and worrisome to find people you can actually trust when it comes to taking care of your babies. I’ve known the owner and founder, Ellen for over 30 years and what she offers with North Star Newborn is a GIFT to all those who use any of North Star Newborns services, definitely worth every single penny and more!!! I couldn’t recommend this company enough, it will create special relationships that you can truly trust and that will last a lifetime!"
Maggie D
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"We have been using North Star newborns for part-time care for our twins and love the service. It takes the headache out of sifting through tons of resumes and applications from large care sites and instead just makes it very easy to find somebody experienced and professional. Our Northstar newborn caregiver is kind, respectful, reliable, and most importantly wonderful with the babies."
Kathryn M